Privacy Policy

Last updated: July 2026

This policy explains what information SearchPetVets ("we," "us") collects, why, and how it's used and protected. SearchPetVets is a directory connecting pet owners with local veterinary clinics, groomers, and other pet-service providers.

Information we collect

• Business listing information — practice name, address, phone number, hours, services offered, and similar public business details, sourced from public directories (e.g. Google) or provided directly by the business when they claim their listing.
• Vendor account information — when a business claims its listing, we collect an email address and a securely hashed password, tied to that business's listing.
• Appointment request information — when a pet owner submits an appointment request to a practice, we collect the pet owner's name, email, phone number, and details of their request (service of interest, preferred days/times, notes) in order to relay the request to the practice.
• Coupon/specials information — a phone number, used to issue and verify one-time discount codes if a pet owner claims a promotional offer.
• Reviews — if a pet owner submits a review, we collect the review text, a rating, and the information they choose to provide about their visit.

How we use this information

• To connect pet owners with practices and relay appointment requests and replies (by email and/or SMS).
• To let a business verify ownership of and manage its own listing (via a one-time SMS verification code sent to the phone number already on file for that listing).
• To issue and verify one-time discount codes.
• To operate, maintain, and improve the directory and search experience.

SMS messaging

Program name: SearchPetVets Notifications. We send two kinds of text messages, each triggered by an action you take on the site: (1) a one-time appointment-request notification to a practice when a pet owner submits a request through the site, and (2) a one-time verification code when a business claims or logs into its listing. Message frequency: one message per appointment request or per login/claim attempt — this is not a recurring or marketing message program. Message and data rates may apply. For help, reply HELP or contact us at the address below. To stop receiving messages, reply STOP at any time.

Sharing

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share information only with the service providers necessary to operate the platform — for example, our SMS provider (to deliver text messages) and our payment processor (for any paid transactions) — solely to perform those functions on our behalf.

Data retention and your choices

We retain information as long as needed to provide the service described above. You can request deletion of your account information, or ask what information we hold about you, by contacting us below.

Contact us

Questions about this policy can be sent to scott@scienceworxs.com.